Bill Scott, Hy-Vee employee, discusses his favorite part of delivering groceries.
Video by: Kenzie Cordt
"You're late," Ruby said in a distraught voice, "I thought you had forgotten about me."
"I know, I'm so sorry Ruby," Bill replied, "I had a huge order to deliver to the hospital before this."
Ruby is one of nine Hy-Vee customers who get their groceries delivered to them weekly at the Drury Place at Alvamar Retirement Home.
Scott has been delivering groceries for Hy-Vee's grocery delivery service for two years. He said that he enjoys being able to bring people food who otherwise could not get to the store.
"I think that it's a great thing for the community," he said, "and I am glad that people take advantage of it."
Grocery delivery services are available through several different businesses in Lawrence. Both Hy-Vee and Checkers grocery stores offer the option of transporting food items to homes, as does the Schwan's Home Service Inc. food company. Although all three of the businesses offer the same service, they all have different qualifications and costs in order to receive the delivery.
Checkers grocery store has been doing home grocery delivery for eight years, but their service is not available to just anybody. Jim Lewis, owner of Checkers, said that they have a current list of thirty customers that they deliver groceries to, and do not add a person to that list until someone else is taken off.
Jim Lewis, owner of Checkers grocery store, talks about how he got started in the grocery delivery business and the perks that come along with it.
Video by: Kenzie Cordt
Even though Checkers does have a limited number of customers that they deliver to, they still provide their service free of charge.
"I know that most people probably charge for delivery groceries, but I just can't," Lewis said, "I don't do it for the money."
Hy-Vee on the other hand has no guidelines as to who can or cannot be delivered to, but they do include a charge to all orders. Debbie Barnett, who packs up the items that people order at Hy-Vee every day, said that Hy-Vee does not have any regulations because they want to be able to help as many people as they can.
"Anybody can order groceries from us, Barnett said. "A majority of our customers are homebound and elderly," she said, "but we do have some customers that want their groceries delivered because they have a broken leg and can't drive or are expecting mothers or something."
Debbie Barnett, Hy-Vee employee, explains how the economy has influenced their grocery delivery business.
Video by: Kenzie Cordt
Hy-Vee charges customers an additional $15 for all orders taken over the phone, and $20 extra for orders placed over the internet.
Schwan's Home Service food company also has no rules on who orders their product. Any person can make a purchase through their catalog. Schwan's does not charge a delivery fee to its customers; they just add the Douglas County tax rate of 6.3% to each order.
"Our services are available to any customer who wishes to purchase our product," said Delvin Smith, local Schwan's Home Service manager, "and our customers are not just the elderly, young people take advantage of the convenience, too."
Donna Ginther, Economics Professor at the University of Kansas, said that the United States is currently in a broad based recession. She said that of the areas being hit, only a few are spared.
"Almost every part of the world's economy is being affected," Ginther said. "Only a few areas are not being as hurt by this, one of which is grocery stores," she said. "People can't quit buying food, and as for home delivery services I think that most of the people that use it are elderly that live on fixed incomes and are therefore not affected by the recession."
All three home delivery providers said that they were surprised that the lowering economy has not affected their sales that greatly.
Lewis said that Checkers' grocery deliveries have not slowed down, even though the economy has. He contributes this to the fact that most of his customers are on fixed incomes. He said that even when the gas prices were up, his company did not enforce a delivery charge.
"I was definitely losing more money on delivering when gas prices went up, but I couldn't seem to justify having to charge the customers when I never had in the past," Lewis said.
Although Hy-Vee's delivery business has stayed steady with the 10 to 15 customers per week, Barnett said that their delivery charges have in fact increased. When the economy began to go down, she said that Hy-Vee decided to raise their phone order delivery charge from $10 to $15 dollars and their internet order delivery charge from $15 to $20 in order to try to compensate for some losses that they were experiencing.
"Hy-Vee stayed strong during the rising gas prices and didn't up our charge then, but with as bad as the economy is right now we almost felt as though we didn't have a choice but to raise our prices," Barnett said.
Schwan's manager, Smith said that he was happy with the fact that his business has not been affected by the economy, and that their business had actually been increasing. However, Smith did say that when the gas prices began reaching record high numbers Schwan's did have to take some action. Although Smith said that the prices increase was only an extra $1 to $2 per order, he felt that he had no choice.
"Due to increasing gas prices we had to raise our prices ever so slightly, but we did send out letters to each customer letting them know that there would be a price increase and why it had to take place," Smith said.
Kara Perry describes Schwan's price increase,
and what it has done to how much she orders.
Video by: Kenzie Cordt
Although Smith said that Schwan's business remained steady, some customers have in fact been cutting back.
Kara Perry, Lawrence resident and Schwan's customer, said that the lowering economy has definitely affected her food delivery purchases. Her husband used to own a home-building company in the area but said he could no longer stay open due to the declining economy.
"Our family absolutely loves the food that the Schwan's company provides, but since we are having to cutting back on all of our expenses I don't see how I can justify continuing to buy frozen meals," Perry said, "although I will definitely miss the convenience."
Rick Ginsberg, Dean of the School of Education for the University of Kansas, is not your stereotypical dean. He works out 90 minutes per day, plays softball once a week and gets in a pick-up game of basketball with his kids whenever he can. He said that health is very important to him.
"Rick makes sure that he always gets his workouts in," Lauri said. "A lot of the time he has to skip our family dinner and I eat alone with the kids, just so that he can squeeze a workout in," she said.

