Lawrence Freenet Brings Competition
Lawrence Freenet Bring Competition
Sachiko Miyakawa
Shannon Sullivan, an Ottawa junior, used to spend $60 per month for the Internet service at her apartment. Sullivan and her new roommate pay only $25 each month after they switched Internet provider to Lawrence Freenet. The service guarantees unlimited use, so they never worry about an overage fee. Sullivan chose to subscribe to the service because Lawrence Freenet gives Internet access to her laptop outside her apartment.
“It’s cheaper,” Sullivan said. “Also I have a laptop. I like the ability to be able to move with it, that provides wireless service.”

Freenet has been changing the Internet market in Lawrence since launching the official Internet service in May. The number of the Freenet customers reached more than 1,000 this month. Freenet has brought a competition among Internet providers in Lawrence and introducing new kinds of services to the community.
Mobility of the service differentiates the product of Freenet from other companies, including Sunflower Broadband and AT&T. The city-wide wireless network allows customers to get online at most places in Lawrence.
Rachel Burton, a Topeka freshman, started subscribing the service last month. She said she takes advantage of the Freenet network in places on campus, where the University network is not available.
Joshua Montgomery founded the non-profit organization, Lawrence Freenet in April 2005. He no longer works directly for Freenet, but is now a president of Community Wireless Communications, the service provider of Freenet.
“Lawrence is one of the only cities in the world that has city wide wireless network,” Montgomery said. “So Lawrence is really at the cutting edge of technology.”
The lower cost to the service satisfied a customer like Sullivan. Freenet tries to maximize the benefit to the community even more. Freenet provides free Internet service to one low-income families for every 10 new subscribers. Freenet provides the free service to more than 100 low-income families in Lawrence.
“Our goal is to provide the broadband Internet for every resident in Lawrence,” Montgomery said.
Montgomery said Freenet has been adding 10 new customers a day on average. He aims to increase customers by 2,000 in 60 days.
Six newspaper boxes made their debuts downtown last Saturday to enhance the quality of the wireless network in the area. These boxes have a radio transmitter inside and send out the signals. The quality of the service needs to grow along with the increase of customers.
Burton said she has not had major concern about the service so far, but noticed the signals of the wireless network fluctuate depending on the location of her laptop.
“In between downtown and campus, it’s really hard to get connection,” Burton said. “They have really good downtown connection and really good campus connection. So maybe they can fill the gap a little bit.”
The organization’s network does not cover North Lawrence. Montgomery said the company would identify the area that needs improvement and install more than 500 radio transmitters in the next year and a half. He said it can make the speed of the service faster.
Patrick Knorr, the general manager of Sunflower Broadband, said Freenet can satisfy the need of people who do not need phone or cable but only Internet service. Knorr said the strength of Sunflower is that customers receive signal through a cable line. The shield of the cable protects signals from interference from other electric devices on the air and gives stability of the service.
“If mobility is more important than reliability, it could be a good choice,” Knorr said. “The wireline service, we think, is more reliable than the wireless service, with more stable and reliable connection.”
Katie Mika, customer service representative for Sunflower Broadband, interacted with customers who uses Lawrence Freenet. Mika said they complain about the poor connection. She said of those she talked to, more than 10 customers had switched the service to Sunflower Broadband in the past week.
Although Sunflower already has 25,000 customers, Knorr said the competition for the Internet market would be a challenge for the company.
“I think competition is good. It keeps making everybody sure that they provide customer service,” Knorr said. “As long as people have some choices, I think that will make people strive to be better.”